Global Team

Meet our diverse crew of multi-skilled media experts.


Robert Heldt

President and Co-founder

As president and co-founder, Robert has a passion for high-quality creative work. From a distinguished hospitality and advertising background, Robert manages hands-on a diverse and talented team of creative individuals producing digital media, magazines, branding, and communications.

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Simon Farrell

Publisher and Co-founder

With extensive knowledge and key contacts from many years in the global print, digital, and broadcast media, Simon leads a diverse team of experienced editors, writers, designers, and photographers.

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Masashi Kamimura

Director of Corporate Affairs and Business Development

An award-winning IPO specialist, Masashi was placed on the global recruitment industry's "Hall of Fame" for being the first individual to take two companies to the Tokyo Stock Exchange, and was awarded the industry's highest accolade for his "unrivaled career in the recruitment industry". He has a varied and extensive background in publishing and recruitment, with solid managerial experience.

Kunio Kikuchi


Kunio has 30 years of business and brand management expertise, enabling direct access to corporate and affluent consumers. Prior to his other current position as Founder and CEO of Sekai Holdings Co., Ltd., an international real estate, financial, & business advisory company, he led the prepaid and new payment groups of American Express, as vice-president and general manager of Japan/Asia Pacific.


Michael Pfeffer

Senior Graphic Designer

Michael has 15 years of design experience in New York and Tokyo. His specialty is creative print and branding. Works include: advertising design for Kinosaki Onsen, which appeared in the Michelin Green Guide Japan, and redesign of The Journal, the magazine of the American Chamber of Commerce in Japan.

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Ximena Criales

Art Director

With more than eight years of experience developing logos, corporate identity, infographics, and editorial design, Ximena has produced work for a diverse range of clients, from rural communities in Mexico to prestigious private institutions. She is involved in the production of advertisements and bilingual marketing collateral.

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Brian Susantio

Senior Web Developer

A gifted web developer, Brian has several years of experience programming and designing interfaces and systems. With an eye for user experience, he has built smart platforms to facilitate and support content aggregation on a variety of English-language websites and created Custom Media’s bespoke administration, estimate, and invoice system.

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Devin Surya Putra

Web Designer

Front-end web engineer and designer, Devin has notable experience in web architecture planning, designing and developing. He has an exceptional ability to creatively showcase digital projects, and is keen on employing the latest trends and functionality in the websites he designs.

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C Bryan Jones


A 22-year veteran of media and publishing, Christopher is an award-winning writer, editor, podcaster, and designer who has worked on magazines and directed marketing and communications in Japan and the United States. He is the editor-in-chief of The Journal, the magazine of the American Chamber of Commerce in Japan.

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Project Management & Administration

Megumi Okazaki

Head of Project Management

Our bilingual head of project management, Megumi has excellent communications skills and a global perspective gained from extensive experience working in the United States, Canada, Africa, and Japan. She manages a team of coordinators handling major marketing, media, digital, print, and design projects for domestic and global clients.

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Yoshiki Tatezaki

Senior Project Coordinator

As a key project coordinator, Yoshiki provides bilingual editorial support for a wide range of projects related to print, websites, videos, and events. He bridges communication between clients and the production team to facilitate quality production.

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Ayako Nakamura

Project Coordinator

Since starting her media career in Tokyo, Ayako has gained a broad range of creative experience, allowing her to understand the design and functionality of any project in detail. She ensures that all projects run on time and within budget by clearly and effectively communicating with team members and clients.

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Kiyoko Morita

Office Manager & Media Coordinator

Kiyoko has 10 years of experience in secretarial and office administration in international firms, including four at ExxonMobil Japan’s project office. She provides bilingual support and handles the printing and distribution of The Journal and BCCJ ACUMEN, the magazines of the American and British chambers of commerce in Japan, respectively.

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Advertising Sales

Kotaro Toda

Business Development Director

Kotaro has more than 10 years of experience with the American Music TV Station Group in London, Singapore, and Hong Kong. He has contributed to magazines such as SevenSeas, Esquire (Japan), Marie Claire (Japan), and Keizaikai. He is also the author of On The Road In Europe, a book chosen by Hajime Banno, CEO of Bose Japan, as one of the "greatest three books in my life" for the Bungeishunju Book Club in 2015.

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Anthony Head

Sales Director

With a career in sales management across print, digital, and event platforms spanning 20 years, Anthony has worked with many leading companies to help them develop and implement strategies for business growth. Through his experience in Sydney, London, and Tokyo, he offers unique marketing and sales insights as well as a passion for building clients' business.

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Edvard Vondra

Account Manager

An accomplished marketing and sales professional with an MBA in Entrepreneurial Leadership, Edvard is skilled in building client relationships, creating engaging inbound marketing strategies, and increasing market share. His focus is to find unique ways to satisfy customers’ needs, and to exchange valuable information and best practice.​

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Daiwa Azabudai Building 6F
Azabudai 2-3-3
Minato-ku, Tokyo 106-0041

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Tel: 03-4540-7730
Fax: 03-4540-7731