Share

Lufthansa appoints Custom Media in Japan

Leading European airline signs bilingual agency for social media.

Award-winning creative agency Custom Media K.K. will manage all social media in Japan for Lufthansa German Airlines, which is part of the Cologne-based group that operates the biggest fleet and carries more passengers than any other airline in Europe.

Tokyo-based bilingual content-creator Custom Media will manage the popular Facebook account of Lufthansa Japan until December 2016, producing weekly content in Japanese.

Renowned for diversity and innovation, Custom Media will also support Lufthansa’s advertising and promotional campaigns in Japan and provide other services as required.

Lufthansa is a premier global brand. Custom Media is very proud to be the airline’s social media marketing partner in Japan. This is a wonderful opportunity for us to solidify and extend Lufthansa’s strong brand presence with users of its services in Japanese.
Robert Heldt
President and co-founder
Custom Media

Custom Media is exclusive publisher of monthly magazines and media partner for the American (ACCJ) and British (BCCJ) chambers of commerce in Japan, and producer of BIJ TV, the first and only bilingual online video channel about Business in Japan.

Custom Media’s recent awards include BCCJ Company of the Year and Publisher Simon Farrell’s honour presented by HIH Princess Akiko of Misaka for “significant work in the field of Japanese-British relations.”

Read Other Articles

Custom Media’s AIM B2B Opens Singapore Office to Support Asia-Pacific Clients

AIM B2B opens a Singapore office to deepen ties with regional headquarters and strengthen client connections across Japan and South Korea.

Custom Media’s AIM B2B Opens Singapore Office to Support Asia-Pacific Clients

The SaaS Source — August 2026

Japan's SaaS sector continues to attract strong investment, with fresh funding flowing into sales AI, vertical software, fintech and mortgage technology. Here's a look at the latest startup funding and industry developments.

The SaaS Source — August 2026

Episode 14 – Why Hiring in Japan Requires a Different Playbook, with Darren McKellin

Executive search specialist Darren McKellin on why the best candidates in Japan are never on LinkedIn, how a merit-based culture wins over Japan's seniority system and why hiring for English fluency backfires, plus his biggest lesson for foreign leaders on day one.

Episode 14 – Why Hiring in Japan Requires a Different Playbook, with Darren McKellin