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Insights By Custom Media

Inspired


Japan wasn’t behind. B2B buyers just caught up

For 20 years, global CMOs called Japan's B2B buying process slow. They cited anonymous research, committee decisions and vendor-skeptical buyers who'd already made up their minds before sales got involved. Turns out, that process is now the norm in every market.

Japan wasn’t behind. B2B buyers just caught up

Episode 13 – Decoding the Hidden Rules of Japanese Business with Richard Mort

Strategic intelligence consultant Richard Mort on why Japan's six-to-nine-month sales cycle, LinkedIn-free networking and nemawashi consensus-building keep tripping up European companies, and what Japanese firms get wrong about Europe in return.

Episode 13 – Decoding the Hidden Rules of Japanese Business with Richard Mort

Japan’s $385bn M&A Boom: B2B Marketing’s Biggest Blind Spot

Japan's record $385.9bn M&A wave is reshaping brands and stakeholder trust at scale, and B2B marketing still isn't in the room.

Japan’s $385bn M&A Boom: B2B Marketing’s Biggest Blind Spot

The SaaS Source — June 2026

Japan SaaS June 2026: FLUX raises ¥6bn Series C, PathosLogos ¥3.1bn Series B, GenerativeX ¥650mn Series A, and Sotas closes its ¥1bn first round.

The SaaS Source — June 2026

Custom Media’s AIM B2B Launches South Korea Office to Support Growing Demand for Market Entry and Expansion

Tokyo-based B2B agency strengthens its presence in Seoul to help global companies accelerate growth in the region.

Custom Media’s AIM B2B Launches South Korea Office to Support Growing Demand for Market Entry and Expansion

Understanding Japan’s Energy Transition: A Guide for New Entrants

Japan's energy market is opening, but navigating policy, regulatory complexity and investment risk requires more than capital. Here's what new entrants need to know.

Understanding Japan’s Energy Transition: A Guide for New Entrants

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Interviews

Interview: Robert Heldt

The most important skills are creativity, thinking outside the box, and the ability to gain a deep understanding of the problems and challenges the client is facing.

Interview: Robert Heldt

Interview: Simon Farrell

I’ve spent about 18 years in Japan, over three stints since 1987. After graduating from the London School of Journalism in 1992, my first job was as a stringer in Havana, Cuba, for the Daily Telegraph.

Interview: Simon Farrell

Meet Custom Media's Strategic Account Director

I take care of our bigger clients and I promote the company to interest new clients. I also have a passion for events.

Meet Custom Media's Strategic Account Director

News

Custom Media’s AIM B2B Launches South Korea Office to Support Growing Demand for Market Entry and Expansion

Tokyo-based B2B agency strengthens its presence in Seoul to help global companies accelerate growth in the region.

Custom Media’s AIM B2B Launches South Korea Office to Support Growing Demand for Market Entry and Expansion

Custom Media Creates Etihad Airways’ LINE Account for Japan

Custom Media is excited to announce a collaboration with Etihad Airways, the national airline of the United Arab Emirates (UAE), to unveil a new Japanese-language LINE account. This launch marks the first time a Middle Eastern airline has created a dedicated LINE service tailored specifically for Japanese travelers. 

Custom Media Creates Etihad Airways’ LINE Account for Japan

Custom Media Launches Content Marketing Report

Insightful survey reveals insights from the Japanese media landscape

Custom Media Launches Content Marketing Report