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Insights By Custom Media

Inspired


Insights By Custom Media

Inspired


The SaaS Source — July 2026

Published on August 6, 2026

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The Difference Between Capturing Attention and Creating Influence

As AI makes content easier to create, influence becomes harder to earn. This article explores why trust, not attention, is what ultimately shapes B2B purchasing decisions.

The Difference Between Capturing Attention and Creating Influence

Why foreign cybersecurity brands keep losing Japan’s open market

Japan's cybersecurity market is open, but fear-based pitches keep failing. Here's why winning foreign brands lead with trust, not threat data.

Why foreign cybersecurity brands keep losing Japan’s open market

AIM B2B by Custom Media Launches GlobalAgility to Deploy Local B2B Marketing Expertise Worldwide

AIM B2B by Custom Media has announced the creation of GlobalAgility to unite seven independent agencies and offer an exciting alternative to traditional networks and local B2Bs by building bespoke international teams around clients rather than using fixed network structures.

AIM B2B by Custom Media Launches GlobalAgility to Deploy Local B2B Marketing Expertise Worldwide

Japan wasn’t behind. B2B buyers just caught up

For 20 years, global CMOs called Japan's B2B buying process slow. They cited anonymous research, committee decisions and vendor-skeptical buyers who'd already made up their minds before sales got involved. Turns out, that process is now the norm in every market.

Japan wasn’t behind. B2B buyers just caught up

Episode 13 – Decoding the Hidden Rules of Japanese Business with Richard Mort

Strategic intelligence consultant Richard Mort on why Japan's six-to-nine-month sales cycle, LinkedIn-free networking and nemawashi consensus-building keep tripping up European companies, and what Japanese firms get wrong about Europe in return.

Episode 13 – Decoding the Hidden Rules of Japanese Business with Richard Mort

Japan’s $385bn M&A Boom: B2B Marketing’s Biggest Blind Spot

Japan's record $385.9bn M&A wave is reshaping brands and stakeholder trust at scale, and B2B marketing still isn't in the room.

Japan’s $385bn M&A Boom: B2B Marketing’s Biggest Blind Spot

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Interviews

Interview: Robert Heldt

The most important skills are creativity, thinking outside the box, and the ability to gain a deep understanding of the problems and challenges the client is facing.

Interview: Robert Heldt

Interview: Simon Farrell

I’ve spent about 18 years in Japan, over three stints since 1987. After graduating from the London School of Journalism in 1992, my first job was as a stringer in Havana, Cuba, for the Daily Telegraph.

Interview: Simon Farrell

Meet Custom Media's Strategic Account Director

I take care of our bigger clients and I promote the company to interest new clients. I also have a passion for events.

Meet Custom Media's Strategic Account Director

News

AIM B2B by Custom Media Launches GlobalAgility to Deploy Local B2B Marketing Expertise Worldwide

AIM B2B by Custom Media has announced the creation of GlobalAgility to unite seven independent agencies and offer an exciting alternative to traditional networks and local B2Bs by building bespoke international teams around clients rather than using fixed network structures.

AIM B2B by Custom Media Launches GlobalAgility to Deploy Local B2B Marketing Expertise Worldwide

Custom Media’s AIM B2B Launches South Korea Office to Support Growing Demand for Market Entry and Expansion

Tokyo-based B2B agency strengthens its presence in Seoul to help global companies accelerate growth in the region.

Custom Media’s AIM B2B Launches South Korea Office to Support Growing Demand for Market Entry and Expansion

Custom Media Creates Etihad Airways’ LINE Account for Japan

Custom Media is excited to announce a collaboration with Etihad Airways, the national airline of the United Arab Emirates (UAE), to unveil a new Japanese-language LINE account. This launch marks the first time a Middle Eastern airline has created a dedicated LINE service tailored specifically for Japanese travelers. 

Custom Media Creates Etihad Airways’ LINE Account for Japan