Custom Media is an award-winning bilingual, digital integrated marketing, content-creation and strategic communications agency in Tokyo.

What We Do

We provide data-driven, targeted marketing solutions with a solid return-on-investment approach focusing on customer engagement. Our services comprise strategy, creative solution and technology.

How we do it


Our clients work in everything from luxury real estate, travel and hospitality, to education, finance and not-for-profit organizations.

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Mori Building

Content creation and communications partner for Japan’s leading luxury real estate developer

Swiss Delice Rösti

Helping a quintessential Swiss brand succeed in Japan


Responsive website puts beauty at your fingertips

Conrad Tokyo

Multimedia collaboration with one of Tokyo’s top luxury hotels

We held a board meeting last week and the directors all commented how efficiently the renaming and rebranding was done for Refugee Empowerment International.

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Jane Best OBE
Executive Director
Refugee Empowerment International

The elements that Custom Media created came together perfectly.

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Joy Fajardo
EFN director
Shine On! Kids

In developing our new website, the expertise of Custom Media was evident from the first day.

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Hitomi Hayashi
Hitomi Dental Office


Meet Custom Media’s Senior Creative Consultant

Meet Custom Media’s Senior Creative Consultant

I’d been a creative sort my whole life, and in fact ended up taking a master’s in music composition in Scotland. Along with that, my other skill was in communication, so after graduating I worked in marketing and communications for a small classical music non-profit organization in London for several years, which helped introduce me to the world of marketing.

Meet the leaders

With a diverse crew of multi-talented experts, innovation is the core of our success.

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