Custom Media is an award-winning bilingual, digital integrated marketing, content-creation and strategic communications agency in Tokyo.

Welcome to GoConnect: Learn How We're Helping SMEs, NPOs,
Volunteers, Interns and Employers During the Covid-19 Crisis

What We Do

We provide data-driven, targeted marketing solutions with a solid return-on-investment approach focusing on customer engagement. Our services comprise strategy, creative solution and technology.

How we do it

Portfolio

Our clients work in everything from luxury real estate, travel and hospitality, to education, finance and not-for-profit organizations.

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Mori Building

Content creation and communications partner for Japan’s leading luxury real estate developer

Swiss Delice Rösti

Helping a quintessential Swiss brand succeed in Japan

Incoco

Responsive website puts beauty at your fingertips

Conrad Tokyo

Multimedia collaboration with one of Tokyo’s top luxury hotels

We have been working with Custom Media for the last couple of years across digital, video and print and we have found them to be creative, innovative and cost effective.

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Leo Frankel
Director of Business Development
Conrad Tokyo

We’ve tried advertising with other companies and platforms, but this is the first time we’ve seen a measurable response.

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Kayoko Sugawara
Director
Camelot International School

Custom Media and its staff showed incredible flexibility, support, precision, and patience in their work, which is essentially what makes Custom Media one of the most reliable English publishing companies in Japan.

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Jim Zhang
Executive Director
CCCJ

Updates

GoConnect Debuts at Expat Expo

GoConnect Debuts at Expat Expo

On November 6–7 at Kamiyacho Trust Tower, the first public exhibition for international residents was held—Expat Expo Tokyo 2020. Custom Media’s recently rebranded platform GoConnect made its public debut at the event, with lots of giveaways from the platform and its Partners, as well as a raffle in support of a very worthy charity.

This is GoConnect!

This is GoConnect!

In March, we launched Connect by CM—a free digital marketplace platform to support local businesses economically hit the hardest by Covid-19, as an extension of the Custom Media website. Constantly innovating and adding new features by listening to our Members and Partners, the platform quickly grew beyond its earlier purpose.

Meet Custom Media’s Advisor

Meet Custom Media’s Advisor

I am mainly helping my Japanese clients to effectively access global audiences. Custom Media is based in Japan, and many of our customers are international executives living in Japan. They often play the role of an “international window,” since they are influencing people and frequently liaising with their counterparts back in their home countries.

Meet the leaders

With a diverse crew of multi-talented experts, innovation is the core of our success.

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