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Custom Media is an award-winning bilingual, digital integrated marketing, content-creation and strategic communications agency in Tokyo.

What We Do

We provide data-driven, targeted marketing solutions with a solid return-on-investment approach focusing on customer engagement. Our services comprise strategy, creative solution and technology.

How we do it

Portfolio

Our clients work in everything from luxury real estate, travel and hospitality, to education, finance and not-for-profit organizations.

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Mori Building

Content creation and communications partner for Japan’s leading luxury real estate developer

Swiss Delice Rösti

Helping a quintessential Swiss brand succeed in Japan

Incoco

Responsive website puts beauty at your fingertips

Conrad Tokyo

Multimedia collaboration with one of Tokyo’s top luxury hotels

When RI was considering a partner for its global awards program in Japan, the clear and obvious choice was Custom Media.

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David Head
Director of RI Awards

Custom Media has proven to be more than a great asset to our operations and strategic offering in Japan and a real partner to our global social media offering.

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Derek Tan
Executive Director, World Markets, Asia – Social Media
IPG Mediabrands

We wanted a totally professional look to represent, amplify and differentiate our 101 year old brand and that is precisely what we have received.

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Dr. Greg Story
President
Dale Carnegie Training Japan

Updates

Finding the Right Partner for Going D2C in Japan

Ready to make the move to a direct-to-consumer retail approach in Japan? Here's what you should be looking for in an ideal partner to help you get started.

Meet Custom Media’s Video Producer

I enjoy how wide the scope of work is here and it allows me to work on projects from beginning to end, which is really satisfying.

Karuizawa Retreat Unites Our Team and Sparks Ideas

Members of the Custom Media team recently had the opportunity to experience a new type of working space amidst the natural scenery of Nagano Prefecture.

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Meet the leaders

With a diverse crew of multi-talented experts, innovation is the core of our success.