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Custom Media is an award-winning bilingual, digital integrated marketing, content-creation and strategic communications agency in Tokyo.

What We Do

We provide data-driven, targeted marketing solutions with a solid return-on-investment approach focusing on customer engagement. Our services comprise strategy, creation and technology.

How we do it

Portfolio

Our clients work in everything from luxury real estate, travel and hospitality, to education, finance and not-for-profit organizations.

Find out more

Mori Building

Content creation and communications partner for Japan’s leading luxury real estate developer

Swiss Delice Rösti

Helping a quintessential Swiss brand succeed in Japan

Incoco

Responsive website puts beauty at your fingertips

Conrad Tokyo

Multimedia collaboration with one of Tokyo’s top luxury hotels

The Custom Media team goes beyond the call of duty in promoting our work and facilitating editorial opportunities in their magazines and elsewhere to raise awareness of the many issues facing refugees.

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Jane Best OBE
Executive Director
Refugees International Japan

Partnering with Custom Media was instrumental in our goal to spread information and promote the Global Scientists and Engineers Program to international students, reaching out to a worldwide audience.

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Naoya Abe, Ph.D.
Associate Professor
Department of Transdisciplinary Science and Engineering

Custom Media took the time to understand our brand and product, and helped us adapt to the needs of Japanese consumers.

See case study

David Chalk
Managing Director
M-Industry Japan K.K.

Updates

Meet Custom Media's Video Producer

I basically oversee everything related to video, from pre- and post-production to prompt delivery on budget and to the entire satisfaction of our clients.

In the Data Driver’s Seat

Data-driven marketing is on the rise, and it’s changing the way that companies around the world are doing business.

Localizing Your Brand in Japan

So picking up your brand and bringing it to Japan shouldn’t be too difficult, right? It’s probably more difficult than you think.

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Meet the leaders

With a diverse crew of multi-talented experts, innovation is the core of our success.