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Custom Media is an award-winning bilingual, digital integrated marketing, content-creation and strategic communications agency in Tokyo.

Welcome to Connect: Learn How We're Helping SMEs During the Covid-19 Crisis

What We Do

We provide data-driven, targeted marketing solutions with a solid return-on-investment approach focusing on customer engagement. Our services comprise strategy, creative solution and technology.

How we do it

Portfolio

Our clients work in everything from luxury real estate, travel and hospitality, to education, finance and not-for-profit organizations.

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Mori Building

Content creation and communications partner for Japan’s leading luxury real estate developer

Swiss Delice Rösti

Helping a quintessential Swiss brand succeed in Japan

Incoco

Responsive website puts beauty at your fingertips

Conrad Tokyo

Multimedia collaboration with one of Tokyo’s top luxury hotels

We are very pleased and proud that BCCJ ACUMEN helped lay the foundation for Custom Media’s success over the past 10 years, and wish the team many happy returns!

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Lori Henderson MBE
Executive Director
British Chamber of Commerce in Japan

The BCCJ team was delighted to have gained media coverage of our 10th anniversary British Business Awards gala in the Yomiuri (Japan News) and in The Japan Times.

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Lori Henderson MBE
Executive Director
BCCJ

Within a few months of launching the new website, we received three times more inquiries, and we saw a higher quality of leads and improved conversion rate.

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Yoshino Ryu
CEO
GG International School

Updates

Welcome to Connect!

Connect is a dedicated digital marketplace offering SMEs, entrepreneurs, independent businesses and other local companies in Japan much-needed free visibility and valuable promotion.

Covid-19 Update

To help ensure the safety of our staff and reduce the risk of Covid-19, the Custom Media team will work away from our office from Monday, March 30 until further notice.

Why Marketing Matters in a Crisis

Amidst the challenges of the Covid-19 crisis, there is also the opportunity for companies to innovate and connect more deeply with their customers. And one of the most important tools these businesses have in reaching those customers is marketing.

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Meet the leaders

With a diverse crew of multi-talented experts, innovation is the core of our success.