Custom Media is an award-winning bilingual, digital integrated marketing, content-creation and strategic communications agency in Tokyo.

What We Do

We provide data-driven, targeted marketing solutions with a solid return-on-investment approach focusing on customer engagement. Our services comprise strategy, creation and technology.

How we do it

Portfolio

Our clients work in everything from luxury real estate, travel and hospitality, to education, finance and not-for-profit organizations.

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Mori Building

Content creation and communications partner for Japan’s leading luxury real estate developer

Swiss Delice Rösti

Helping a quintessential Swiss brand succeed in Japan

Incoco

Responsive website puts beauty at your fingertips

Conrad Tokyo

Multimedia collaboration with one of Tokyo’s top luxury hotels

Throughout the entire process, Custom Media delivered a highly professional level of service in English and Japanese, and were consistently on hand if we needed their support.

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Simon McDonagh
Development and Outreach
Ashinaga

We have been working with Custom Media for the last couple of years across digital, video and print and we have found them to be creative, innovative and cost effective.

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Leo Frankel
Director of Business Development
Conrad Tokyo

The Custom Media team is always professional and they show genuine concern for improving opportunities for people displaced by conflict.

See case study

Jane Best OBE
President
Refugees International Japan

Updates

Meet Custom Media's Consulting and Sales Manager

Meet Custom Media's Consulting and Sales Manager

I lead a dynamic, diverse, and creative consulting team of four professionals. Our primary focus is advertising sales, but we also help clients navigate the overall media and creative services landscape.

Meet Custom Media’s Senior Editor

Meet Custom Media’s Senior Editor

I’m responsible for writing and editing content for all of Custom Media’s client projects, from social media campaigns to restaurant menus.

Meet the leaders

With a diverse crew of multi-talented experts, innovation is the core of our success.

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