Custom Media is an award-winning bilingual, digital integrated marketing, content-creation and strategic communications agency in Tokyo.

What We Do

We provide data-driven, targeted marketing solutions with a solid return-on-investment approach focusing on customer engagement. Our services comprise strategy, creative solution and technology.

How we do it


Our clients work in everything from luxury real estate, travel and hospitality, to education, finance and not-for-profit organizations.

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Mori Building

Content creation and communications partner for Japan’s leading luxury real estate developer

Swiss Delice Rösti

Helping a quintessential Swiss brand succeed in Japan


Responsive website puts beauty at your fingertips

Conrad Tokyo

Multimedia collaboration with one of Tokyo’s top luxury hotels

Custom Media delivered a total package of both digital and print to support our efforts in appealing to inbound tourists looking to visit Japan.

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Alex Bradshaw
PR Manager
Shimadzu Ltd.

We are very pleased and proud that BCCJ ACUMEN helped lay the foundation for Custom Media’s success over the past 10 years, and wish the team many happy returns!

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Lori Henderson MBE
Executive Director
British Chamber of Commerce in Japan

We wanted a totally professional look to represent, amplify and differentiate our 101 year old brand and that is precisely what we have received.

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Dr. Greg Story
Dale Carnegie Training Japan


Video Is King

Video Is King

Video is more valuable to online marketing than ever before. The question is, with so many different platforms, where should your brand be?

Micro-Influencers Have Major Power

Micro-Influencers Have Major Power

When it comes to SNS influencers, there are the superstars of the world—those with more than 1 million followers—who command high fees for posts that can reach an extremely wide audience. But more and more, smart marketers are leaning towards a different type of influencer.

Pay Attention to Voice-Based Search

Pay Attention to Voice-Based Search

With products such as Amazon Echo and Google Home finding their way into more households and apps increasingly offering voice-based search, consumers are getting much more comfortable speaking to their devices. This is gradually changing the way that brands need to reach out to potential consumers.

Meet the leaders

With a diverse crew of multi-talented experts, innovation is the core of our success.

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