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Custom Media is an award-winning bilingual, digital integrated marketing, content-creation and strategic communications agency in Tokyo.

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What We Do

We provide data-driven, targeted marketing solutions with a solid return-on-investment approach focusing on customer engagement. Our services comprise strategy, creative solution and technology.

How we do it

Portfolio

Our clients work in everything from luxury real estate, travel and hospitality, to education, finance and not-for-profit organizations.

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Mori Building

Content creation and communications partner for Japan’s leading luxury real estate developer

Swiss Delice Rösti

Helping a quintessential Swiss brand succeed in Japan

Incoco

Responsive website puts beauty at your fingertips

Conrad Tokyo

Multimedia collaboration with one of Tokyo’s top luxury hotels

Custom Media’s generosity and creative genius have been instrumental in helping our organization to grow.

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Kozue Oka
Executive director
Mirai no Mori

Custom Media managed to do a great job in promoting OBE Organic to Japanese buyers, really leveraging multiple platforms in a cost-effective and results-oriented manner.

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Chris Cosgrove
Consultant to OBE Organic
MD Sustenance Asia

When RI was considering a partner for its global awards program in Japan, the clear and obvious choice was Custom Media.

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David Head
Director of RI Awards

Updates

Chatbots Speak Loud and Clear

Learn how this quickly developing technology can help your business communicate with current and potential customers.

Custom Media Moves to CIC Tokyo

Great thinkers such as Albert Einstein, Bill Gates and Stephen Hawking often praised the human ability to adapt, and the new normal has shown that effectively responding to change is crucial. Custom Media has adapted quickly and skillfully by moving to exciting new premises.

Clubhouse Has Internet Pricking Up Its Ears

For both business and personal purposes, the ability to communicate virtually is of paramount importance. This is where Clubhouse—an audio-based communication platform—comes in.

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Meet the leaders

With a diverse crew of multi-talented experts, innovation is the core of our success.