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Custom Media is an award-winning bilingual, digital integrated marketing, content-creation and strategic communications agency in Tokyo.

Welcome to Connect: Learn How We're Helping SMEs, NPOs,
Volunteers, Interns and Employers During the Covid-19 Crisis

What We Do

We provide data-driven, targeted marketing solutions with a solid return-on-investment approach focusing on customer engagement. Our services comprise strategy, creative solution and technology.

How we do it

Portfolio

Our clients work in everything from luxury real estate, travel and hospitality, to education, finance and not-for-profit organizations.

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Mori Building

Content creation and communications partner for Japan’s leading luxury real estate developer

Swiss Delice Rösti

Helping a quintessential Swiss brand succeed in Japan

Incoco

Responsive website puts beauty at your fingertips

Conrad Tokyo

Multimedia collaboration with one of Tokyo’s top luxury hotels

Throughout the entire process, Custom Media delivered a highly professional level of service in English and Japanese, and were consistently on hand if we needed their support.

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Simon McDonagh
Development and Outreach
Ashinaga

The Custom Media team is always professional and they show genuine concern for improving opportunities for people displaced by conflict.

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Jane Best OBE
President
Refugees International Japan

The BCCJ team was delighted to have gained media coverage of our 10th anniversary British Business Awards gala in the Yomiuri (Japan News) and in The Japan Times.

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Lori Henderson MBE
Executive Director
BCCJ

Updates

Back to Normal with 25% off Safe Videos

As businesses and leaders navigate the new normal and return to a safe work environment, professionally made videos can help effectively communicate their key messages.

Your Webinar Solution

Our creative Webinars help you reach staff, clients and other stakeholders in seamless and simple fashion for clear communication and mutual understanding across cultures, languages and borders.

Welcome to Connect!

Connect is a dedicated digital marketplace offering SMEs, entrepreneurs, independent businesses and other local companies in Japan much-needed free visibility and valuable promotion.

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Meet the leaders

With a diverse crew of multi-talented experts, innovation is the core of our success.