Our Management Team
Leading a diverse office of creatives.
Take your talent to the next level at Custom Media: get in touch with us today.
Robert Heldt Linkedin
As president and co-founder, Robert has a passion for high-quality creative work. From a distinguished hospitality and advertising background, Robert manages hands-on a diverse and talented team of creative individuals producing digital media, magazines, branding, and communications.
An award-winning IPO specialist, Masashi was placed on the global recruitment industry's "Hall of Fame" for being the first individual to take two companies to the Tokyo Stock Exchange, and was awarded the industry's highest accolade for his "unrivaled career in the recruitment industry". He has a varied and extensive background in publishing and recruitment, with solid managerial experience.
Kunio has 30 years of business and brand management expertise, enabling direct access to corporate and affluent consumers. Prior to his other current position as Founder and CEO of Sekai Holdings Co., Ltd., an international real estate, financial, & business advisory company, he led the prepaid and new payment groups of American Express, as vice-president and general manager of Japan/Asia Pacific.
Megumi Okazaki Linkedin
Our bilingual head of project management, Megumi has excellent communications skills and a global perspective gained from extensive experience working in the United States, Canada, Africa, and Japan. She manages a team of coordinators handling major marketing, media, digital, print, and design projects for domestic and global clients.
Ximena Criales Linkedin
With more than eight years of experience developing logos, corporate identity, infographics, and editorial design, Ximena has produced work for a diverse range of clients, from rural communities in Mexico to prestigious private institutions. She is involved in the production of advertisements and bilingual marketing collateral.
Alec Jordan Linkedin
Alec has 10 years of experience writing, editing, and managing social media for a broad range of publications in the United States and Japan, from educational textbooks and business journals to lifestyle magazines. He is the editor-in-chief of The Canadian, the magazine of the Canadian Chamber of Commerce in Japan.
A gifted web developer, Brian has several years of experience programming and designing interfaces and systems. With an eye for user experience, he has built smart platforms to facilitate and support content aggregation on a variety of English-language websites and created Custom Media’s bespoke administration, estimate, and invoice system.
Let’s work together!