As president and co-founder, Robert has a passion for high-quality creative work. From a distinguished hospitality and advertising background, Robert manages hands-on a diverse and talented team of creative individuals producing digital media, magazines, branding, and communications.
With extensive knowledge and key contacts from many years in the global print, digital, and broadcast media, Simon leads a diverse team of experienced editors, writers, designers, and photographers.
An award-winning IPO specialist, Masashi was placed on the global recruitment industry's "Hall of Fame" for being the first individual to take two companies to the Tokyo Stock Exchange, and was awarded the industry's highest accolade for his "unrivaled career in the recruitment industry". He has a varied and extensive background in publishing and recruitment, with solid managerial experience.
Kunio has 30 years of business and brand management expertise, enabling direct access to corporate and affluent consumers. Prior to his other current position as Founder and CEO of Sekai Holdings Co., Ltd., an international real estate, financial, & business advisory company, he led the prepaid and new payment groups of American Express, as vice-president and general manager of Japan/Asia Pacific.
With 30 years of experience in digital and print publishing, as well as software engineering and global projects, Paul has held a number of senior positions at leading newspapers, advertising agencies, design agencies, and internet firms in the UK and Japan.Read Interview
Michael has 15 years of design experience in New York and Tokyo. His specialty is creative print and branding. Works include: advertising design for Kinosaki Onsen, which appeared in the Michelin Green Guide Japan, and redesign of The Journal, the magazine of the American Chamber of Commerce in Japan.Read Interview
Alan has over twelve years experience as a video content creator. His specialities include production of corporate promotional pieces, music videos, and TV commercials. He is also certified fluent in Japanese, and has extensive experience directing Japanese production teams.Read interview
With more than eight years of experience developing logos, corporate identity, infographics, and editorial design, Ximena has produced work for a diverse range of clients, from rural communities in Mexico to prestigious private institutions. She is involved in the production of advertisements and bilingual marketing collateral.Read Interview
Melissa graduated with an MA from the University of Applied Sciences in Salzburg, Austria. She has a passion for traditional handcrafted animation and awareness-raising documentaries. Being a media all-rounder she takes on many different roles at Custom Media in pre-production, on set, and in postproduction.
A gifted web developer, Brian has several years of experience programming and designing interfaces and systems. With an eye for user experience, he has built smart platforms to facilitate and support content aggregation on a variety of English-language websites and created Custom Media’s bespoke administration, estimate, and invoice system.Read Interview
Front-end web engineer and designer, Devin has notable experience in web architecture planning, designing and developing. He has an exceptional ability to creatively showcase digital projects, and is keen on employing the latest trends and functionality in the websites he designs.
A 22-year veteran of media and publishing, Christopher is an award-winning writer, editor, podcaster, and designer who has worked on magazines and directed marketing and communications in Japan and the United States. He is the editor-in-chief of The Journal, the magazine of the American Chamber of Commerce in Japan.Read Interview
Chris has more than six years of experience working in journalism and media in his native UK and in Shanghai, where he was managing editor of one of China's leading business publications. He is the editor of BCCJ ACUMEN, the magazine of the British Chamber of Commerce in Japan.Read interview
Maxine is a Kenya-born British-Seychelloise-Pakistani with experience writing and editing for a business publication in London and the charity sector. Maxine crafts articles for The Journal (American Chamber of Commerce in Japan), BCCJ ACUMEN (British Chamber of Commerce in Japan), and INTOUCH (Tokyo American Club).
With unique experience in both creative and business consulting, Masako focuses on understanding clients' needs, as well as accurately analyzing and creating concepts to appropriately communicate with target audiences. Her main interest is in cross-cultural communication.
With more than 10 years of experience in hospitality, consulting, and sports marketing, Adrien lived and worked in France and Australia before relocating to Japan. He now applies his excellent negotiation and people management skills to building key customer relationships and identifying business opportunities for both Custom Media and clients.Read interview
Our bilingual head of project management, Megumi has excellent communications skills and a global perspective gained from extensive experience working in the United States, Canada, Africa, and Japan. She manages a team of coordinators handling major marketing, media, digital, print, and design projects for domestic and global clients.Read Interview
As a key project coordinator, Yoshiki provides bilingual editorial support for a wide range of projects related to print, websites, videos, and events. He bridges communication between clients and the production team to facilitate quality production.Read Interview
Since starting her media career in Tokyo, Ayako has gained a broad range of creative experience, allowing her to understand the design and functionality of any project in detail. She ensures that all projects run on time and within budget by clearly and effectively communicating with team members and clients.
Kiyoko has 10 years of experience in secretarial and office administration in international firms, including four at ExxonMobil Japan’s project office. She provides bilingual support and handles the printing and distribution of The Journal and BCCJ ACUMEN, the magazines of the American and British chambers of commerce in Japan, respectively.Read Interview
Kotaro has more than 10 years of experience with the American Music TV Station Group in London, Singapore, and Hong Kong. He has contributed to magazines such as SevenSeas, Esquire (Japan), Marie Claire (Japan), and Keizaikai. He is also the author of On The Road In Europe, a book chosen by Hajime Banno, CEO of Bose Japan, as one of the "greatest three books in my life" for the Bungeishunju Book Club in 2015.Read Interview
With a career in sales management across print, digital, and event platforms spanning 20 years, Anthony has worked with many leading companies to help them develop and implement strategies for business growth. Through his experience in Sydney, London, and Tokyo, he offers unique marketing and sales insights as well as a passion for building clients' business.Read Interview
An accomplished marketing and sales professional with an MBA in Entrepreneurial Leadership, Edvard is skilled in building client relationships, creating engaging inbound marketing strategies, and increasing market share. His focus is to find unique ways to satisfy customers’ needs, and to exchange valuable information and best practice.
Reiko has more than 10 years of experience in sales within global corporations. Her work includes serving clients in the hospitality, automotive, and finance industries. Having lived in the US for seven years, she has a global perspective and a strong understanding of cross-cultural business.Read interview